RETURN POLICY

VANSSU gladly accepts defective products that were purchased from our website. Purchases made from other retailers are subject to their return policies. If you purchased a product through a retailer, please reach out to them for further information and instructions.

We are sorry you are experiencing difficulties with your styling tool. If your products were purchased at an authorized retailer, our lifetime warranty will cover any item, which is defective, broken or which has stopped working properly.  

Before sending in your defective item, please make sure your product has been registered properly for your warranty. Please be sure to download and fill out the form provided below and submit a payment to cover shipping & handling of the exchange. 

NOTE:  

Any product that is sent without a product return form or hasn't been registered will not be accepted and sent back to sender.  
If your product was not registered within the first 30 days of purchase there is a $15.00 registration late fee.